Limited Warranty Agreement
UrielTones sound frequency home device and pads
Limitation of Damages
In no event shall URIEL be liable for consequential damages for breach of this warranty. Some States and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the buyer.
URIEL warrants the Covered Product to be free of all defects in material and workmanship for
1 year from date of purchase. This warranty extends to the original buyer (only or and each successive buyer within the warranty period). It is important to retain your purchase receipt. This is the proof of your date of purchase from which the applicable Limited Warranty period shall begin to run.
Within the period of this warranty, URIEL will repair or replace, free of charge; any part proving defective in material or workmanship. All warranty repairs and service must be performed by an authorized URIEL technician or URIEL manufacturer.
All expenses related to replacing or repairing a defective part under this warranty shall be assumed by URIEL except for the following expenses under Warranty Exclusions, which shall be assumed by the buyer.
This warranty does not apply to any costs, repairs, or services for the following:
1. Repairs necessitated by use other than normal home use.
2. Damage resulting from misuse, abuse, accidents, alterations, or improper installation.
3. Corrective work necessitated by repairs made by anyone other than a URIEL authorized service technician.
4. If the factory-applied serial number has been altered or removed.
5. Any Act of God or Nature (such as accident, fire, flood, etc.) or any other condition that is beyond the control of URIEL such as an electrical power surge.
URIEL will not be responsible for shipping cost if it is determined that any of the above warranty exemptions apply or if the unit is no longer in the 1 year warranty period
Warranty service conditions and exclusions are subject to change without notice. Please regularly refer to the latest warranty terms and conditions, and additional information regarding URIEL’s Limited Warranty at www.urielsound.com
How to Obtain Warranty Service
Upon discovery of any defect, malfunction, or nonconformity in the Covered Product, the buyer should contact us at [email protected] to request a Return Authorization (RA) Number. All requests must be accompanied by a description of the problem and the serial number.
The buyer should carefully pack and protect the Covered Product, preferably in the original packing materials, and ship it, together with the RA number, and a description of the problem, to the manufacturer or URIEL technician authorized by the manufacturer.
We will inform you as to the most appropriate shipping method. We accept no liability for products lost or misplaced in shipment.
Notice to Buyer
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or by country. You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty.